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Terms and Conditions of Online Purchase
All items purchased from New Independent Marketing are on a non-returnable basis. Returns will not be accepted. Discrepancies must be reported within 72 hours of receipt. If an item is defective, please contact New Independent Marketing at or 905-761-9666 toll free 800-401-9774 to obtain a return/refund authorization number and further instructions.

Please make sure to include the following information:
  • Company Name.
  • Contact Name and Phone number.
  • Date of Purchase.
  • Invoice Number (If available).
  • Brief Description of the problem.
New Independent Marketing will contact you within a 48 hour period. You may pay for your order with a major credit card. We accept Visa®, MasterCard® in Canada and the United States. Generally, credit cards are charged immediately upon processing on the web site.

Online prices may vary between retail stores and the web site, and are subject to change. We reserve the right to limit sales, including the right to refuse sales to resellers. New Independent Marketing collects and remits sales taxes as required by law, and this website also collects sales taxes as appropriate.

Shipment of orders is the responsibility of the purchaser to arrange through their transport Company. New Independent Marketing will contact the purchaser to advise of order details (# of cartons, # of skids, country of origin, gross weight) as well as furnishing a commercial invoice for transport.